Electronic Express has a $45 non-refundable estimate/diagnostic fee for out of warranty repairs. This covers inspection and estimation of parts and labor costs only, and is not the total cost of the repair. If the estimate is approved, the $45 will be credited toward the total cost of repairs. Please fill out and print this CREDIT CARD RELEASE FORM . Make sure to include it with your unit OR include a check or money order for $45 made payable to ELECTRONIC EXPRESS, INC.
PERSON TO CALL ABOUT REPAIR:
RETURN NAME & SHIPPING ADDRESS:
(Ship by UPS Ground, signature required)
DATE OF PURCHASE:
(warranty only, purchase receipt is required)
I HAVE READ AND UNDERSTAND ALL THE TERMS ABOVE
Stereo and TV Repair Experts Since 1986
1809 E. Fabyan Parkway, West Chicago IL | 630-208-4600
ALL REPAIRS HAVE A 90 DAY WARRANTY ON LABOR AND PARTS
REPLACED. THIS DOES NOT COVER DAMAGE, ABUSE, SHIPPING OR TRANSPORTATION TO AND FROM SERVICE CENTER.
PLEASE FILL OUT THIS FORM AND CLICK "SUBMIT". WE WILL E-MAIL YOU BACK AN SRA# THAT MUST BE WRITTEN ON THE OUTSIDE OF THE BOX. PLEASE USE THE ORIGINAL BOX IF POSSIBLE AND INSURE UNIT FOR REPLACEMENT VALUE. DO NOT SHIP BY US POST OFFICE BECAUSE WE CAN NOT UNDER ANY CIRCUMSTANCES BRING A DAMAGED UNIT TO THE POST OFFICE FOR A CLAIM! ALSO, CHARGES MAY APPLY FOR RE-BOXING A UNIT IF INSUFFICIENTLY PACKED.
FOR WARRANTY REPAIRS:
Please include a purchase receipt in the box along with your unit. We can not complete your repair without it.
I have read the top of this form and I understand that
a purchase receipt must be included with my unit for
warranty repairs. For non-warranty repairs, please
for $45 to cover the non-refundable diagnostic fee.
(Does not apply to dealers with credit cards on file)
FORMS MAY ALSO BE PRINTED AND FAXED TO US AT 630-208-4601
MONDAY & FRIDAY
10am - 7pm
TUESDAY & THURSDAY
9am - 5pm
WEDNESDAY & SATURDAY
9am - 1pm
1809 E. FABYAN PARKWAY
WEST CHICAGO (BATAVIA)
HOW TO CORRECTLY
PACK YOUR UNIT
FOR SHIPPING BY: