PLEASE FILL OUT THIS FORM AND SUBMIT. WE WILL E-MAIL YOU BACK AN SRA# THAT MUST BE WRITTEN ON THE OUTSIDE OF THE BOX WHEN SHIPPING YOUR UNIT TO US FOR REPAIRS. WHEN SHIPPING, PACK THE UNIT WELL, AND INSURE THE UNIT FOR IT'S REPLACEMENT VALUE. AVOID SHIPPING THROUGH THE US POST OFFICE, WE CAN NOT BE RESPONSIBLE FOR DAMAGED SHIPMENTS.
FOR ESTIMATES:
FOR WARRANTY REPAIRS:
Please include a purchase receipt in the box along with your unit. We can not complete your repair without it.
I have read the top of this form and I understand that
a purchase receipt is required for warranty repairs, which
must be included with my unit. If this unit is not under
Electronic Express has a $45 non-refundable estimate/diagnostic charge for out of warranty repairs. This covers inspection and estimation of parts and labor costs only, and is not the total cost of the repair. If the estimate is approved, the $45 will be credited toward the total cost of repairs. Please fill out and print this CREDIT CARD RELEASE FORM. Make sure to include it with your unit OR include a check or money order for $45 made payable to ELECTRONIC EXPRESS, INC.
After your repair has been completed you can check the UPS shipping status. Simply click the link below and choose "TRACK BY REFERENCE" then put your SRA# in the box marked "SHIPMENT REFERENCE".